ThreadRent Privacy Policy
Last updated: November 2025
1. Information We Collect
ThreadRent collects information you provide directly and data generated while using our services.
- Account details: name, email, shipping address, plan selections.
- Payment data: processed securely by our payment partners (we never store full card numbers).
- Usage insights: swap history, shipment tracking, device + app analytics.
2. How We Use Your Information
- Fulfill memberships, shipments, and swap requests.
- Process payments, renewals, and plan changes.
- Personalize marketplace recommendations and featured looks.
- Send service updates, pickup reminders, and support communications.
3. Sharing & Disclosure
We share data only with trusted providers that enable our service (e.g., payment processors, shipping partners, analytics). We do not sell personal information. We may disclose data to comply with legal obligations or protect ThreadRent’s rights.
4. Data Retention
We retain data for as long as your account is active or as needed to provide the service. You may request deletion by contacting us, though some records may be kept for compliance or fraud prevention.
5. Security
ThreadRent uses encryption, access controls, and industry best practices to protect your information. No system is completely secure, so please use strong passwords and keep your device current.
6. Your Choices
- Update plan settings, address info, and swap preferences within the app.
- Manage marketing emails through unsubscribe links.
- Request data access or deletion via privacy@threadrent.com.
7. Children
ThreadRent is not directed to individuals under 13, and we do not knowingly collect information from children.
8. Changes
We may update this policy periodically. Significant changes will be posted in the app or via email. Continued use after updates means you accept the revised policy.
9. Contact
Questions about privacy? Reach out at privacy@threadrent.com.